My Role: Product Designer Project Length: Ongoing
Tools Used: Figma, Miro Collaborators: 1 Product Manager, 3 Developers, CEO, SVP
Methods: User Interviews, Observational Studies, Usability Testing
Overview:
The ServiceMob desktop application is an enterprise analytics platform designed to optimize the customer-agent relationship and improve agent and organizational performance.
This is an ongoing project that I am currently working on at ServiceMob. Due to contractual obligations, I am unable to provide public information about this assignment. However, if you're interested, feel free to reach out and I can give you a quick run-down of my involvement!
Promotional screen mockup